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Case StudyBy Nura Linggih

Site Stock Tracking on WhatsApp for a Property Developer

A property developer's field team recorded stock in Excel after returning from site, so every day's observations became evening desk work. Biks moved the record into a WhatsApp group: the team logs each stock movement from the site in a chat, and the agent keeps one structured ledger. Thousands of stock movements have been logged from the field, across 270 materials.

Stock movements logged from site
Thousands
Materials tracked in one ledger
270
Evening spreadsheet re-entry
None
A site supervisor checks his phone among rebar and sandbags at a Bali villa construction site at sunset.

Before

  • Stock written down on site, then typed into Excel after hours
  • Information collected in the field became another round of desk work
  • The record lagged behind what the team had already seen

After

  • Each stock movement is logged in WhatsApp while the team is still on site
  • One structured ledger across 270 materials
  • Evening data entry is gone; hours move back to field work

A property developer's field team was recording stock in Excel after returning from site. Information collected during the day became another round of desk work at the end of it.

The workflow now begins where the work happens: in a WhatsApp group, while the team is still on site.

How does the field team log stock in WhatsApp?

The team logs each stock movement through a chat instead of waiting to type the same information into a spreadsheet later. The agent turns those messages into one structured ledger across 270 materials.

Excel no longer has to be the input screen. The record stays structured while the field team uses a channel it already knows.

How does it work, step by step?

The record starts where the stock moves.

StepWhat happens
Log on siteA field team member sends the stock movement in the WhatsApp group.
StructureThe agent turns the message into a ledger entry for the right material.
One recordEvery movement lands in the same ledger, across 270 materials.
CheckThe team sees current stock without a spreadsheet session at night.

What results did the developer get?

Stock recording for the field team.

BeforeWith Biks
Where stock is recordedExcel, after hoursWhatsApp, on site
When the record updatesEnd of the dayWhen the stock moves
Evening data entryEvery dayNone
Stock movements loggedTyped in twiceThousands, logged once

What changed for the field team?

A storekeeper photographs stacked cement bags and tile boxes inside a site storage container.
Stock is captured once, at the point of work, instead of typed again later.
  • Thousands of stock movements logged from site: Each update happens while the context is still in front of the team.
  • 270 materials in one ledger: Every material on site tracked in the same record.
  • Night-time spreadsheet entry is gone: Hours move back from administration to field work.

Information is captured once, at the point of work, and the second shift of typing it again is gone.

See how Biks runs operations on WhatsApp and construction and property workflows.

“We increased our inventory management accuracy by 50% and reduced the time we spend tracking stock manually.”

Project manager, property developer

Common questions

How can a construction team track site stock without Excel?
By logging each stock movement in a WhatsApp group from the site. In this Biks case study, a property developer's agent turns those messages into one structured ledger across 270 materials.
How much stock data has been logged this way?
Thousands of stock movements, logged from the field instead of typed into a spreadsheet at night.
Does the field team need a new app?
No. The team uses WhatsApp, which it already had; the agent keeps the record structured behind it.